Your Source for Dry Ice Solutions

Cold Jet CONNECT® - the smart choice for support, training, and analytics

Posted by The Cold Jet Team on Jul 1, 2021 8:30:00 AM

Cold Jet CONNECT logo with tagline

It seems every product we interact with on a daily basis is becoming “smart”, “IoT-enabled”, or “connected.” While people may think this is simply a marketing gimmick, Cold Jet understands the many advantages to utilizing these types of technology, especially in our dry ice blasting and production equipment. Before we look at the benefits of implementing new methods of connectivity, let’s first define what they mean:

  • Smart Device – an electronic device that can operate, to some extent, interactively and autonomously. These are generally connected to other devices or networks via different wireless protocols such as Bluetooth, NFC, Wi-Fi, broadband cellular networks, etc. These could include your phone, refrigerator, TV, or another appliance around the house.


  • IoT-Enabled Device – IoT-enabled devices, or Internet of things devices, include wireless sensors, software, actuators, and computer devices. These enable the transfer of data among objects or people automatically, without human intervention.


  • Connected Device – These are physical devices that can connect with each other and other systems via the internet, offering transparency and connectivity from any internet-enabled device.

What is a smart, IoT-enabled, and connected dry ice blaster?

Putting all of the above together into one package simply means that our latest dry ice blasters collect and send data via the internet to the Cold Jet CONNECT® platform. This data is then compiled, visualized, and represented in a graphical form on an easy-to-navigate analytical dashboard.

Cold Jet Smart Blaster

Cold Jet Aero2 PCS® 60 smart blaster and Cold Jet CONNECT platform


Why is having a smart dry ice blaster important?

In today’s digital world, data is power. Without it, we would be making instinctual decisions or decisions based on outdated insights. Because technology is changing our lives, it is crucial to have real-time data from various business operations in order to make well-informed decisions to increase efficiency, productivity, and profitability.


How will Cold Jet CONNECT help improve dry ice blasting operations?

Cold Jet CONNECT will improve your operations in many ways. By scanning the QR code on the machine, operators will have access to plenty of information, but the five most crucial items they will have access to are:


    1. Customer Support & Service – Quickly connect with our world-class technical support and service team wherever you are through integrated chat, phone, or service request forms. Cold Jet CONNECT even utilizes VSight to offer an augmented reality experience. Using the camera on any smartphone or smart glasses, Cold Jet technicians can now troubleshoot machine issues virtually, keeping machine downtime, repair costs, and travel requirements to an absolute minimum.

Cold Jet CONNECT enterprise-service

Cold Jet CONNECT customer service via VSight augmented reality



    1. Machine Maintenance – Take the guesswork out of machine maintenance with maintenance service reminders built into the CONNECT platform. Each machine is preloaded with suggested maintenance schedules. If there is ever any uncertainty, feel free to contact a Cold Jet representative to help create the optimal maintenance schedule for your unique usage.


    1. Operator Training – Training for operators is crucial to get the most out of any Cold Jet machine. From the Cold Jet CONNECT dashboard, operators are able to access training videos and documents to ensure each machine is being used most effectively. 


    1. Machine Analytics – As mentioned before, data is power. Our machine analytics dashboard offers important data regarding your machine's health, efficiency, and usage rates. This offers the knowledge you need to dial-in your machine setup - ensuring the greatest efficiency and quickest return on your investment.


    1. Machine Documentation – Quit searching for your machine documentation and operator manuals. After scanning the machine's QR code, you will have direct access to important machine documentation from the CONNECT platform.

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Cold Jet CONNECT mobile phone home screen after scanning the machine QR code


Technology is changing the way we live. Isn’t it time we use it to improve the way we work?

We benefit from many technologies that have become engrained in our daily lives and barely notice. Cold Jet CONNECT provides a complete view of your dry ice blasting and production equipment to help you understand, control, delegate, and orchestrate your daily business without us needing to physically be there. With actionable insights at your fingertips, making data-driven decisions to accelerate your efficiency, profitability, and return on investment has never been easier.



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Cold Jet CONNECT offers actionable insights for data-driven decision making and efficient remote support


Contact a Cold Jet representative today to learn more about how Cold Jet CONNECT ensures that your investment retains its quality and high performance throughout its life span.